Shipping policy

Transpackwood is operated by TRANSPACK, a company registered in France.

Free Shipping

At Transpackwood, we offer free shipping on all orders delivered within the United Kingdom.

Shipping Origin

  • All orders are sent from our stock location in Drancy, France to customers across the United Kingdom. We do not ship to the Channel Islands, PO boxes, or addresses outside the UK.
  • We ship all orders via La Poste (Colissimo International) with tracked delivery from our France facility to the United Kingdom.

Order Processing (Handling Time)

  • Order Cutoff Time: 14:00 (GMT+1)
  • Handling Time: 1–2 Business Days (Monday – Friday).
  • Orders placed after 14:00 will start processing the following business day.

Transit & Delivery Estimates

  • Transit Time: 4–5 Business Days (Monday – Friday).
  • Total Estimated Delivery Time: 5–7 Business Days.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can monitor your shipment directly through our Track Your Order page to follow your package.

Shipping Territory

We currently ship to the United Kingdom only. International shipping is not available at this time.

Customer Support

If you have any questions or need help with your order, our team is here for you :

    • Trade name: Transpackwood.com
    • Company Name: TRANSPACK
    • Siren: 530 864 032
    • VAT number: FR33530864032

    Customer Service Hours

    • Monday – Friday: 09:00 – 18:00 (GMT+1)
    • Saturday – Sunday: Closed

    Response Time: Within 24 hours.